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Frequently Asked Questions

Custom and personalized orders

All our products are handmade and can be made individually according to your order: custom size, custom design, different colors or patterns. The time we need to prepare an order for shipping varies. For details, see individual items.
We usually send our products one week after the order, if it is a special individual order the process can take up for two weeks.

Please note that shipping time does not include making time. It generally takes between 3-5 days for the garments to be made. If you need it fast, please send us a message first so that we can ensure we can get it to you.

Sizing details

How to choose the right size of linen dress? It is important to choose the right size of linen clothes as this fabrics lacks elasticity. If you doubt about the right size or do not find the dress of appropriate size from offered standard sizes, you may contact us personally. We will be pleased to answer any questions

Please read the descriptions of items carefully and if you have any questions, ask me before placing the order!

Note that colours may look different on your display depending on their settings and technical characteristics. If you are uncertain and the exact tone is really important, please do not hesitate to contact us and since these are handmade garments, please allow small difference in measurement (limited to 1-2cm).

Shipping

We regret to inform you that we are unable to accept returns from outside the EU countries. This is due to a change in customs regulations that will take effect from July 1, 2022. Under the new regulations, we will be required to pay customs fees of 30eu for all returned shipments to Lithuania which unfortunately makes it financially impractical for us to accept returns from countries outside the EU ( also Iceland, Liechtenstein, Norway and Switzerland).

We don't take a responsibility for damages or lost parcels due to the shipping - postal services are the ones handling your order once it is shipped.

Care instructions

What is the best way to wash linen?

Linen becomes softer and more absorbent after each wash, which is pretty neat. Wash linen on low temperatures in lukewarm or cold, and preferably soft, water. Use the gentle machine cycle and a mild detergent to protect the fibres

How do you wash linen by hand?

To properly hand-wash linen, place it in a clean sink with cool water and mild detergent. Gently agitate the clothing items, then remove from the soapy water. Drain the soapy water, rinse the sink and refill with cool water. Rinse the garments and repeat until the water is soap-free.

Custom and personalized orders

What I have to do, if my linen dress has a defect? If you think that your purchased linen dress has a defect or contains serious manufacture damage, you need to contact us. We are deeply concerned about the quality of our produced linen dress and carefully examine all the manufacture process. Linen fabric is natural and has only unique threads on its surface. Frequently, linen fibres and extremely small knots on its surface could fall on when making a drawing and processing the line with modern technologies. These knots can lean back when you wash an item from linen fabric.However, it only proves that this linen dress manufactured using only organic linen fabric, relying on centuries-old and unique traditions of production.

Parcel has been sent

You will receive an email to confirm when your item has been sent.
You can check the status of your order and individual items by accessing My Account details and following the prompts.

It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.

Wholesale availability

We can offer a wholesale, as well as the manufacturing with your own labels.
For more details, please contact us.